Last updated: [VERIFY: date of publication]
Who We Are and What This Policy Covers
Stateside Digitals [VERIFY: full legal entity name] (“we”, “us”) is a US-based software development company. We build mobile apps, web applications and enterprise software for businesses across the United States.
This policy explains how we handle personal information collected through:
- this website, statesidedigitals.com [VERIFY: domain]
- our contact and enquiry forms
- email, phone and video calls with prospective clients
- job applications submitted to us
- our social media pages, where you contact us directly
What This Policy Does Not Cover
Apps and software we build for clients. When we build or maintain an app for a client, any data belonging to that app’s users is handled under our contract with the client. The client decides what data their app collects and how it’s used, and their own privacy policy applies to their users. If you use an app we built for someone else, contact that company about your data.
Other websites. This site links to third-party sites, such as app stores and social platforms. Their privacy practices are their own, and we recommend reading their policies.
When you fill in a form, email us or talk to us, we collect what you choose to share. That usually includes:
- your name, email address and phone number
- your company name and job title
- details about your project, budget range or timeline
- anything else you include in your message
If you apply for a job, we also collect your CV, work history, portfolio links and anything else you send with your application.
When you visit the site, we collect standard technical information, including:
- your IP address and approximate location (city or region level)
- browser type, device type and operating system
- pages you visit, how long you stay and how you arrived
- cookie identifiers (see Cookies and Tracking below)
[VERIFY: include only if true] We may receive your contact details from someone who refers you to us, or from professional networking platforms when you interact with our company page.
We do not buy personal information from data brokers. [VERIFY]
We use personal information to:
- reply to your enquiry and discuss your project
- prepare proposals, estimates and contracts
- assess job applications and contact candidates
- send you information you’ve asked for
- understand how visitors use the site so we can improve it
- keep the site secure and prevent spam or misuse
- meet our legal, tax and accounting obligations
We don’t use your information to make automated decisions that have legal or similarly significant effects on you.
We share personal information only where we need to:
- Service providers who run parts of our business for us, such as website hosting, form handling, email, customer relationship management and analytics. [VERIFY: list categories in use.] They may use your information only to provide their service to us.
- Professional advisers such as lawyers and accountants, under confidentiality obligations.
- Legal requirements, where we’re required to by law, court order or a valid request from a government authority.
- Business changes, if our company is merged, acquired or sells its assets. Your information would remain covered by a policy at least as protective as this one.
We do not sell your personal information. [VERIFY: keep the next sentence only if no advertising pixels or retargeting tools are used on the site.] We do not share it with third parties for cross-context behavioral advertising.
Cookies and Tracking
Cookies are small files stored in your browser. We use:
- Essential cookies that make the site work, such as remembering your cookie choices.
- Analytics cookies that tell us how the site is used. We use [VERIFY: analytics tool name]. This data is aggregated and used to improve the site.
- [VERIFY: include only if applicable] Advertising cookies that let us show our ads to people who have visited the site.
You can manage non-essential cookies through our cookie banner [VERIFY: confirm a banner exists] or block cookies in your browser settings. Blocking essential cookies may stop parts of the site working.
Global Privacy Control. [VERIFY: confirm the site honors GPC before publishing this.] If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing of your personal information for that browser.
Do Not Track. There’s no agreed industry standard for responding to Do Not Track signals, so we don’t currently respond to them.
We keep personal information only as long as we need it:
- Enquiries that don’t become projects: [VERIFY: retention period] after our last contact.
- Client contact and contract records: for the length of the relationship, then as long as required for legal, tax and accounting purposes.
- Job applications: [VERIFY: retention period] after the role is filled, unless you ask us to keep your details for future openings.
- Analytics data: in line with the retention settings of our analytics tool. [VERIFY: period]
When we no longer need information, we delete it or anonymize it.
We use administrative, technical and physical safeguards appropriate to the information we hold, including [VERIFY: e.g. encrypted connections to this site, access limited to staff who need it, and multi-factor authentication on business systems].
No system is completely secure, and we can’t guarantee that information will never be accessed without authorization. If a breach affects your personal information, we’ll notify you where the law requires it.
Your Privacy Rights
Wherever you live in the United States, you can ask us to:
- Access the personal information we hold about you
- Correct information that’s inaccurate
- Delete your personal information
- Receive a copy of your information in a portable format
- Opt out of any sale of your information, sharing for targeted advertising, or profiling
Some of these rights are guaranteed by the privacy law of your state. We extend them to everyone. Certain exceptions apply, for example where we need to keep records to meet a legal obligation, and we’ll tell you if one applies to your request.
California Residents
If you live in California, the California Consumer Privacy Act gives you the rights above, along with the right to know the categories of personal information we collect, the sources, the purposes and the categories of third parties we disclose it to. That information is set out in the sections above. You also have the right to limit use of sensitive personal information. We don’t collect sensitive personal information for the purpose of inferring characteristics about you. [VERIFY]
In the past 12 months, we have not sold personal information or shared it for cross-context behavioral advertising. [VERIFY]
How to Make a Request
Email us at [VERIFY: privacy email address] or [VERIFY: second method, e.g. phone number or web form]. Tell us which right you want to use.
We’ll confirm we’ve received your request and respond within the time your state’s law requires. To protect your information, we’ll verify your identity before acting on a request, usually by confirming details you’ve already given us. We only use the information you provide for verification to process your request.
Authorized agents. You can ask someone to make a request on your behalf. We’ll need proof that they’re authorized, and we may still ask you to verify your identity directly.
Appeals. If we decline your request, you can appeal by replying to our decision. We’ll review it and respond with our reasoning. If you’re still not satisfied, you can contact your state attorney general.
No penalty for using your rights. We won’t treat you differently, charge you more or offer a worse service because you exercised a privacy right.
Job Applicants
If you apply for a role with us, we use your application only to assess your suitability, communicate with you about the role and meet employment law requirements. Your application is seen only by the people involved in hiring. You can ask us to delete it at any time, unless we’re legally required to keep it.
Emails From Us
We only send marketing emails if you’ve asked for them or have a business relationship with us that makes them relevant. Every marketing email includes an unsubscribe link. Messages about an active project or enquiry aren’t marketing and will continue while that relationship is ongoing.
Children’s Privacy
This website is for businesses. It isn’t directed at children under 13, and we don’t knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we’ll delete it.
Visitors Outside the United States
We’re a US company, and our website and service providers operate in the United States. [VERIFY: confirm provider data locations.] If you visit from outside the US, your information will be processed in the US, where privacy laws may differ from those where you live.
Changes to This Policy
We’ll update this policy when our practices change or the law requires it. The date at the top of this page shows when it was last changed. If we make a significant change, we’ll make that clear on this page before the change takes effect.
Questions about this policy or your information:
[VERIFY: legal entity name]
[VERIFY: mailing address]
Email: [VERIFY: privacy email address]
Phone: [VERIFY: if offered]
Or contact us with any other questions.