Outage Alerts and Service Management
Real-time outage maps, estimated restoration times, proactive notifications, and self-service reporting so customers never have to call to find out what is happening.
Real-time outage maps, estimated restoration times, proactive notifications, and self-service reporting so customers never have to call to find out what is happening.
Connecting your customer and field apps to AMI systems, SCADA, and asset management platforms so consumption data, grid events, and outage information flow in real time rather than the next billing cycle.
Permit-to-work workflows, asset inspection forms, job completion documentation, and crew communication built for the environments where energy field work happens.
We map your customer service workflows, your field operations environment, your grid systems, and your compliance obligations before design begins.
We prototype the customer and field technician experience before development starts, testing offline capability and safety workflow completeness early.
We build in sprints with regular check-ins so your operations and engineering teams can review real field and customer workflows throughout the build.
Every build is tested against your grid data systems in real connectivity conditions, including offline, before release so field failures are found before crews find them.
We handle app store submission and stay on for grid system updates, regulatory changes, and new service territory or asset type additions after launch.